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Interpersonal Conflict, by Joyce L. Hocker, William W. Wilmot
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An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the various strategies for negotiation, bargaining and resolution. This reorganized and updated edition reflects a greater emphasis on the link between communications behaviour and conflict. A new first chapter introduces material on conflict frameworks, personal history, culture and gender.
- Sales Rank: #2707529 in Books
- Brand: Brand: William C Brown Pub
- Published on: 1994-08
- Original language: English
- Number of items: 1
- Dimensions: 9.50" h x 7.75" w x 1.00" l,
- Binding: Paperback
- 299 pages
- Used Book in Good Condition
Most helpful customer reviews
0 of 0 people found the following review helpful.
A fine text
By Ye Shall Be As Gods
Interpersonal conflict is an area of communication that gets a lot less attention than it should given the large amount of resources that are lost by unsuccessfully dealing with it. I found this text and the course I used it for to amongst the most helpful of my degree. This book taught me a perspective to apply to my conflict situations that has allowed me to properly gauge the extent to which a given conflict should impact an ongoing relationship. I enjoyed this one quite a bit.
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